SMS Text Message Consent Information

At Pizzeria Henderson, we value your privacy and want to ensure you understand how we collect and manage consent for SMS text messaging. This page explains our consent collection process, how you can opt in or opt out, and your rights regarding text message communications.

How We Collect Consent

We collect consent for SMS text messaging in the following ways:

1. Verbal Consent During Order Placement

When you place an order with us, our staff may ask if you would like to receive text message updates about your order and future promotions. If you verbally agree, we send you text messages limited to your order status.

2. Opt-In Message following an Order

After an in person order is complete we may ask if you would like to receive notifications about future events. Allowing customers to opt in this way.

"Thank you for your order from Pizzeria Henderson! Would you like to stay in the loop about future public events? Reply YES to opt in or visit [opt-in link] to subscribe."

You must respond "YES" or click the opt-in link to complete the opt-in process and provide your consent to receive future text messages from us.

3. Opt-In Through Website

You can also opt in to receive text messages or emails by signing up through our website. By providing your phone number or email and clicking the opt-in button, you consent to receive text messages or emails from Pizzeria Henderson.

Your Consent Options

Opting In

You can opt in to receive text messages from Pizzeria Henderson by:

  • Replying "YES" to our opt-in confirmation message
  • Clicking the opt-in link in our confirmation message
  • Replying "START" to any of our text messages

After opting in, you will receive a confirmation message indicating that you have successfully subscribed to our text message service.

Opting Out

You can opt-out of receiving text messages from Pizzeria Henderson at any time by:

After opting out, you will receive a confirmation message indicating that you have been unsubscribed from our text message service.

Email Opt-In / Opt-Out

You can also opt in to receive email notifications by providing your email address on our website. You can unsubscribe from email notifications at any time by clicking the "unsubscribe" link in any of our emails, excluding order-related emails.

Types of Messages You May Receive

If you opt in to our text message service, you may receive the following types of messages:

  • Order confirmations
  • Order status updates
  • Pickup time notifications
  • Information about upcoming events

We will not send marketing messages or promotions without your explicit consent.

Message Frequency and Charges

The frequency of messages will depend on how often you place orders with us. Typically, you will receive 2-3 messages per order (confirmation, status updates, and pickup notification).

Standard message and data rates may apply based on your wireless carrier plan. Pizzeria Henderson does not charge you for text messages, but your carrier's message and data rates may apply.

Privacy and Data Security

We take your privacy seriously. Your phone number and consent status are stored securely and will not be shared with third parties for marketing purposes.

For more information about how we handle your personal information, please contact us at james@pizzeriahenderson.com.

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