SMS Text Message Consent Information

At Pizzeria Henderson, we value your privacy and want to ensure you understand how we collect and manage consent for SMS text messaging. This page explains our consent collection process, how you can opt in or opt out, and your rights regarding text message communications.

How We Collect Consent

We collect consent for SMS text messaging in the following ways:

1. Verbal Consent During Order Placement

When you place an order with us, our staff may ask if you would like to receive text message updates about your order and future promotions. If you verbally agree, we will send you a confirmation text message to verify your consent.

2. Opt-In Confirmation Message

After receiving verbal consent, we send an initial text message asking you to confirm your opt-in. This message looks like this:

"Thank you for your order from Pizzeria Henderson! Would you like to receive text message updates about your orders? Reply YES to opt in or click this link: [opt-in link] Standard message and data rates may apply."

You must respond "YES" or click the opt-in link to complete the opt-in process and provide your consent to receive future text messages from us.

Your Consent Options

Opting In

You can opt in to receive text messages from Pizzeria Henderson by:

  • Replying "YES" to our opt-in confirmation message
  • Clicking the opt-in link in our confirmation message
  • Replying "START" to any of our text messages

After opting in, you will receive a confirmation message indicating that you have successfully subscribed to our text message service.

Opting Out

You can opt out of receiving text messages from Pizzeria Henderson at any time by:

After opting out, you will receive a confirmation message indicating that you have been unsubscribed from our text message service.

Types of Messages You May Receive

If you opt in to our text message service, you may receive the following types of messages:

  • Order confirmations
  • Order status updates
  • Pickup time notifications
  • Information about upcoming events

We will not send marketing messages or promotions without your explicit consent.

Message Frequency and Charges

The frequency of messages will depend on how often you place orders with us. Typically, you will receive 2-3 messages per order (confirmation, status updates, and pickup notification).

Standard message and data rates may apply based on your wireless carrier plan. Pizzeria Henderson does not charge you for text messages, but your carrier's message and data rates may apply.

Privacy and Data Security

We take your privacy seriously. Your phone number and consent status are stored securely and will not be shared with third parties for marketing purposes.

For more information about how we handle your personal information, please contact us at james@pizzeriahenderson.com.

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